System Director of Food/Beverage Retail Innovation – Rochester, MN

Our client is an award-winning healthcare company and they are looking for a top-notch systems director for their Food and Beverage retail division. Client is willing to provide full relocation for the right candidate.

Requirements Include:

  • Bachelor’s Degree in marketing or hospitality management or equivalent years of experience
  • Experience creating, overseeing, training, implementing and measuring the roll out of retail and marketing strategies.
  • Experience in retail mapping and utilizing analytical data to create strategies and decisions
  • Experience with design/development and renovation/refresh projects
  • 5+ years of experience in multi-site, high volume retail locations
  • Ability to prepare and manage retail operations P/L budget and perform critical analysis
  • Must be able to travel extensively (50%) across the enterprise and work a flexible schedule to include weekends and holidays as necessary.
  • Able to work remotely 20% of the time

Preferred Requirements:

  • Food Service Experience
  • Experience with collaboratively working with many different groups/teams to achieve goals
  • Degree in marketing, hospitality or similar field

Duties Include:

  • Retail business strategy of food and beverage sales management across hospital systems in an effort to support and achieve sales goals
  • Actively participate in mapping large campus sites and individual cafés to determine brand/offerings to meet customer expectations and drive food and beverage retail sales
  • Drive the design, development and implementation of food and beverage retail renovations and refresh initiatives.
  • Support the implementation of programs to drive a consistent brand across the system. Direct the development, implementation and achievement of the system’s business and market plan objectives
  • Provide leadership, guidance and assistance relating to the execution of food and beverage retail marketing and sales functions, policies and standards as established by the system
  • Capitalize on food and beverage retail, marketing, and sales programs and resources
  • Coordinate manufacture and vendor involvement across the enterprise to drive customer satisfaction and increase food and beverage retail sales
  • Work collaboratively with the System Executive Chef, site culinary teams and food and beverage retail leaders
  • Develop and implement strategic and tactical plans to drive increased revenues across the hospital system
  • Provide necessary data and direct the preparation of reports pertaining to food and beverage retail operations across the company including monthly forecasting and quarterly and annual reporting
  • Direct the coordination of ongoing research of the food and beverage retail and marketing space to detect market trends and related information for development of new retail and marketing strategies
  • Provide strategic direction to improve sales and revenue results where necessary
  • Work collaboratively with the Data Analytics team to incorporate, as appropriate, information into the food and beverage retail operations
  • Work collaboratively with Digital Hospitality team supporting the use of technology to drive food and beverage retail sales, innovation and wellness initiatives
  • Work collaboratively with System Director of Wellness to ensure all Wellness and Sustainability criteria are met across the enterprise
  • Oversee and ensure utilization of all hospital systems and programs
  • Assure effective utilization and adherence to standards relating to current retail and POS systems across the enterprise
  • Oversee the training and development of the food and beverage retail teams across the enterprise
  • Oversee the food and beverage Retail Satisfaction Survey process and follow-up actions across the enterprise


  • Salary range $85,000 – $105,000
  • Medical Ins.
  • Dental Ins.
  • Vision Ins.
  • Life Ins.
  • Retirement
  • Full relocation package

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